Package deal terms & conditions

Terms & conditions adults

1. Package deal skiing & snowboarding
Over the course of seven weeks you will receive one hour of ski or snowboarding instruction per week on the same weekday and time. These lessons are offered at a cheaper rate than flexible sessions. For the entire course mostly the same instructor will be present for every sessions. If this instructor is not able to be present due to sickness or vacation, our student tracking system ensures the temporary instructor is aware of your progress.

2. Cancellation terms
With a package deal you can not change your session from one set time and day to another. You will however receive a last-minute lesson credit if you cancel a session of your package deal within seven days before the start of the session online through your SkiBook account.

3. Mistake
In the case of a mistake of time and/or date when booking a package deal (of which you can’t change the times and dates) you are able to convert the package deal into an equal amount of flexible sessions. These sessions can be freely booked at any available times and can also be moved after booking. If you choose to convert a discount course to an equal amount of flexible sessions you will be required to pay the difference.

Terms & conditions children

1. Package deal skiing and snowboarding
Over the course of seven weeks your child will receive one hour of ski or snowboarding instruction per week on the same weekday and time. The class will consist of at most six children of a similar age. Depending on the level of competence the instructor will divide the class in trio’s or duo’s, who will ski in turn order, to ensure each child will receive instruction on the correct level of difficulty. For the entire course the same instructor will be present for every session.If this instructor is not able to be present due to sickness or vacation, our student tracking system ensures the temporary instructor is aware of your your child’s progress.

2. Discourse parents and instructor
We kindly request that you do not remain in the hall where your child will receive ski or snowboard instruction. It is usually the case your child will only have full attention for the instructor when you are out of sight. From our bar area you will be able to clearly see your child through a one-way mirror. The first session will be the first meeting with the instructor. The instructor will get acquainted with your child and you as parents. The final five minutes you will be able to enter the hall again and observe from the side, as well as evaluate the session with the instructor if you please. The instructor will explain what happened during this session en what they plan to do in the next one. This moment of evaluation and explanation will repeat after the third and fifth session as well. The seventh and final session will be ended with a certificate ceremony. 

3. Cancellation terms
With a package deal you can not change your session from one set time and day to another. You will however receive a last-minute lesson credit if you cancel a session of your package deal within seven days before the start of the session online through your SkiBook account.